ADMINS: Tracking Your Strategic Initiatives (LIVE)
ADMINS: Looking to track your initiative in Gong? See how to custom fit your Gong tools to monitor the adoption and performance of your unique initiatives and priorities.
1h
Leadership Insights
Live instructor-led training
I'm not in a rush
Enablement
Operations
I'm new here
I'm getting comfortable
Internal collaboration
Executive
Technical Administrator
Program Manager
Conversation Intelligence for Program Managers (LIVE)
Hi admin! New here? Join us to learn a bit about your role, the value that conversation intelligence brings to revenue teams, and how to prepare for a seamless implementation and launch.
60m
Onboarding
Live instructor-led training
I'm not in a rush
Administrator
I'm new here
I'm getting comfortable
Best practices
Technical Administrator
Program Manager
Conversation Intelligence
Conversation Intelligence for Program Managers (Recording)
Hi admin! New here? Join us to learn a bit about your role, the value that conversation intelligence brings to revenue teams, and how to prepare for a seamless implementation and launch.
47m
Onboarding
Recorded webinar
I'm not in a rush
Administrator
I'm new here
I'm getting comfortable
auto-registration
Best practices
Technical Administrator
Program Manager
Conversation Intelligence
Pre-recorded trainings
ADMINS: Tracking Your Strategic Initiatives (Recording)
ADMINS: Looking to track your initiative in Gong? See how to custom fit your Gong tools to monitor the adoption and performance of your unique initiatives and priorities.
54m
Leadership Insights
Recorded webinar
I'm not in a rush
Enablement
Operations
I'm new here
I'm getting comfortable
auto-registration
Internal collaboration
Executive
Technical Administrator
Program Manager
Pre-recorded trainings
Achieving Revenue Predictability During Economic Uncertainty: How Upwork Nails Their Number with Gong Forecast
In this 1 hour recorded session, Gong teammates and our outstanding customer from Upwork will show you how to leverage Gong Forecast to improve your forecasting accuracy.
57 m
Pipeline Management
Leadership Insights
Recorded webinar
I'm not in a rush
Frontline manager
I'm getting comfortable
auto-registration
Executive
Forecasting
RevOps
[Customer Success Leader] Using Gong Alerts To Be Everywhere At Once
Learn how Gong CS Leaders use curate Alerts to be notified of information they care about so that they're able to be everywhere at once
4m 41s
Video
CSM
auto-registration
How Gong Uses Gong
[Customer Success Leader] Using Gong to Create a Self-Reflective Coaching Feedback Loop
Learn how Gong's Customer Success Leaders uses Gong to creates a scalable and hyper-effective feedback loop between reps and managers.
Advanced Coaching
Video
CSM
auto-registration
How Gong Uses Gong
[SDR Leader] Using Gong to Coach Your Remote SDR team at Scale
Learn how SDR Leaders at Gong use Gong to coach their team at scale in a remote environment.
7m 22s
Advanced Coaching
Listening to calls
Video
5-15 minutes
Frontline manager
auto-registration
How Gong Uses Gong
Conversation Intelligence for Sellers and CSMs (LIVE)
New here? Join us to learn foundational concepts that will help you understand what conversation intelligence looks like in Gong.
60m
Onboarding
Listening to calls
Live instructor-led training
I'm not in a rush
CSM
SDR
Seller
I'm new here
I'm getting comfortable
Best practices
Conversation Intelligence
Storytelling with Data: Let the insights make an impact
In this 1 hour recorded session, Gong experts and some early Data Cloud users will show you how to leverage this powerful new tool to pull actionable stories from your data.
59 m
Recorded webinar
I'm not in a rush
Operations
I'm new here
auto-registration
Executive
Technical Administrator
RevOps
Conversation Intelligence
Build Winning Deal Boards
Got deal boards? Get some perspective around how sales teams use Gong's one of a kind deal boards!
3m 55s
Pipeline Management
Onboarding
Video
Less than five minutes
Administrator
auto-registration
Best practices
Program Manager
[ABM Manager] Using Love Moments to Create Compelling Messaging and Drive Human Connection With Future Customers
Watch how Gong's ABM Manager captures "love" moments to create compelling messaging and drive better human connection with future customers.
2m 30s
Video
Less than five minutes
I'm new here
I'm getting comfortable
auto-registration
How Gong Uses Gong
Marketing, Product, Product Marketing
[Sales Leader] Leveraging Gong To Ensure Second Line Leaders Are Effectively Coaching The Middle
Learn how Gong's RVP of Sales leverage Gong to ensure second line leaders are efficiently spending their time coaching middle performers
6m 24s
Advanced Coaching
Video
5-15 minutes
Call Stats
Other supporting role
auto-registration
Executive
How Gong Uses Gong
[Customer Success] Using Gong's Renewal Deal Board to Strategize and Drive Value with Customer Account Executives
Learn how Gong CSMs build a Renewal Deal Board to Strategize and Drive Value with Customer Account Executives
3min 16s
Video
Less than five minutes
CSM
auto-registration
How Gong Uses Gong
[SDR Leader] Using Gong to Coach Your Remote SDR team at Scale
Learn how SDR Leaders at Gong use Gong to coach their team at scale in a remote environment
7m 27s
Advanced Coaching
Video
Frontline manager
auto-registration
How Gong Uses Gong
[Customer Success Manager] Using Gong's Generative AI to Drive Effective Messaging and Optimize Follow Ups
Watch how customer success managers at Gong use Gong Spotlights to prepare for customer calls and draft effective follow up emails.
4m 12s
5-15 minutes
CSM
How Gong Uses Gong
Using Gong To Get Ahead Of Macroeconomic Risk
Sunny Huang, Sr. Manager of Value Insights and owner of the Gong on Gong program, walks through how Gong is currently leveraging the platform to stay ahead of the risk caused by macroeconomic volatility, and 3 plays you can implement today
3min 30s
Listening to calls
Video
Less than five minutes
Product or Product Marketing
auto-registration
How Gong Uses Gong
Best practices
Marketing, Product, Product Marketing
[Customer Account Executive] Using Gong Assist To Be More Effective With Customer Follow Ups
Watch how CAE's at Gong use the inspiration feature in Assist to quickly create effective follow up emails.
4m 42s
Pipeline Management
Video
Less than five minutes
SDR
Seller
auto-registration
Engaging with Buyers
[Success Operations] Using Gong To Remove Data Silos & Reduce Time To Value
Watch how Customer Success Operations Program Managers at Gong Use Gong to see the entire pictures of the state of their customers and quickly identify top goals with new customers to reduce time to value.
4m 44s
Pipeline Management
Video
Less than five minutes
Operations
auto-registration
How Gong Uses Gong
[Enterprise CSM] Using Gong to Strengthen Future Renewal Conversations by Ensuring Consistent High Frequency Multithreading
This video shares how Gong's enterprise CSMs leverage Gong to understand the frequency of engagement with key stakeholders to help them get ahead of key milestones (i.e. Business Reviews, Strategic Alignment Sessions)
05m 02s
Pipeline Management
Video
Less than five minutes
CSM
auto-registration
How Gong Uses Gong
[CSM] Uses Gong to Get Ahead of Business Review Scheduling
Learn how Gong's CSMs use the Dealboard to proactively schedule business reviews for renewals in future quarters
02m 30s
Pipeline Management
Video
Less than five minutes
CSM
auto-registration
How Gong Uses Gong
Configure and Launch Gong Forecast
Get the holistic insights your team needs - where they need them - to confidently call their numbers. In this course we'll walk through what Gong Forecast offers, how to set it up, and how to plan your rollout.
35m
Self-paced course
15-30 minutes
Administrator
Operations
I'm new here
auto-registration
Technical Administrator
Program Manager
Forecasting
RevOps
[Customer Success Leader] Using Gong For Risk Management And Launching Strategic Initiatives
Learn how Gong's Manager of Customer Success uses Gong + Gainsight to rapidly assess risk for effective 1:1's and to launch strategic initiatives, from rollout to impact validation.
7m 35s
Leadership Insights
Video
CSM
auto-registration
How Gong Uses Gong
[SDR] Using Gong Deals to Prevent No Show Meetings
Watch how SDRs at Gong use Deal Boards to prevent no show meetings and uplevel their skills ahead of becoming an AE.
3m57s
[Growth Marketing] Using Gong to Create Effective Messaging
Learn how Gong's Senior Growth Marketing Manager uses Gong to market to the right people at the right time, and with the right message.
6m 46s
Leadership Insights
Listening to calls
Video
5-15 minutes
Product or Product Marketing
Other supporting role
Operations
I'm new here
I'm getting comfortable
I'm a Gong pro
auto-registration
How Gong Uses Gong
Marketing, Product, Product Marketing
[Product] Using Gong to tap into VoC to inform and validate product roadmap
Learn how Gong Product Managers utilize Hashtags in Gong to collect, organize, and utilize feedback directly from the voice of the customer to inform and validate product roadmap.
4m 14s
Listening to calls
Video
Less than five minutes
Product or Product Marketing
I'm new here
I'm getting comfortable
I'm a Gong pro
auto-registration
Internal collaboration
How Gong Uses Gong
How Gong Works
A quick run-down on how Gong works and what it means to you.
4m 18s
Listening to calls
Video
Less than five minutes
Call Stats
Frontline manager
CSM
SDR
Enablement
Seller
Operations
I'm new here
auto-registration
Executive
Technical Administrator
Marketing, Product, Product Marketing
Program Manager
popular
Conversation Intelligence
AEs: Intro to Engage
Learn how to amplify your engagement efforts with Gong Engage
18 min
Self-paced course
15-30 minutes
Seller
auto-registration
New
Engaging with Buyers
[AE] Using Gong to get your "Sales MBA"
Learn how Gong AEs use the Gong Deal Board and Account Page to learn how the best at the company sell.
4m 28s
Pipeline Management
Less than five minutes
Frontline manager
Enablement
Seller
I'm new here
I'm getting comfortable
I'm a Gong pro
auto-registration
How Gong Uses Gong
[AE] Using Gong to Democratize Skill Development
Learn how Gong AE's use Gong to identify how their peers are closing large enterprise deals in order to elevate skill and prepare them for promotion.
4m 7s
Video
Less than five minutes
SDR
Seller
auto-registration
How Gong Uses Gong
[Account Executive] Using Gong to bulletproof your case for promotion
Learn how Gong AEs leverage Gong to bulletproof their case for promotion
Pipeline Management
Listening to calls
Video
Less than five minutes
Seller
I'm new here
auto-registration
[Revenue Operations] Using Gong to Bring Data and Reality into Leadership Forecasting Conversations
Learn how Gong's RevOps teams leverage Gong to bring a blend of data and reality to their perspective in leadership forecasting conversations.
06m 38s
Video
5-15 minutes
Seller
Other supporting role
auto-registration
How Gong Uses Gong
Forecasting
RevOps
[Growth Account Executive] Using Gong to Understand a Customer's Full History to Drive Impactful Renewal and Growth Conversations
Learn how Gong Growth AE's use Gong to understand a Customer's History and Sentiment to ensure they are engaging around renewal and growth conversations effectively.
4m 16s
Video
Less than five minutes
Seller
auto-registration
How Gong Uses Gong
[Strategic Account Executive] Using Gong To Land Monster Deals, Faster
Learn how Gong AEs land big upmarket deals, faster by using Gong for team selling, and for “studying” deals
4m 32s
Video
Frontline manager
Seller
auto-registration
How Gong Uses Gong
Decrease Onboarding Time
Leverage Gong to streamline your onboarding process and get new hires ramped faster. Get started to learn how!
20m
Onboarding
Self-paced course
15-30 minutes
Enablement
Other supporting role
I'm new here
I'm getting comfortable
auto-registration
Program Manager
[SDR] Using Gong to resurrect "bad timing" prospects
Learn how Gong SDRs leverage Gong to be strategic in their outreach to reach the right prospects, at the exact right time
2min 48s
Video
SDR
Seller
auto-registration
How Gong Uses Gong
Deal Strategies that Work
Gong’s Deal Intelligence brings together every interaction from your team’s deals into a single view to provide a clear picture of which ones are really on track to close.
3m 52s
Advanced Coaching
Pipeline Management
Video
Less than five minutes
Frontline manager
CSM
I'm new here
auto-registration
Program Manager
[SDR] Using Gong to improve your objection handling
Learn how Gong SDRs use Gong to surface real-time objections across all segments, and then learn how others have successfully overcome them
4m 51s
Video
SDR
Seller
auto-registration
How Gong Uses Gong
90 Second Deal Review
Find out exactly what's going on in your deals and improve your forecasting accuracy.
2m 45s
Pipeline Management
Video
Less than five minutes
Frontline manager
CSM
Seller
I'm new here
I'm getting comfortable
I'm a Gong pro
auto-registration
How Gong Uses Gong
[Customer Success Manager] Using Gong to Get Ahead of Risky Conversations
Learn how Gong's Customer Success Manager uses to Gong prepare for upcoming customer negotiations.
4m 28s
Video
CSM
auto-registration
How Gong Uses Gong
[Director of Sales Engineering] Using Gong to Arm Reps with Realtime Competitive Intel & Effective Messaging
Watch how Gong Director of Sales Engineering thoughtfully uses served Gong insights and their tableau integration to arm reps competitive intel and drive successful adoption on messaging.
4m 4s
Video
5-15 minutes
Frontline manager
CSM
auto-registration
How Gong Uses Gong
RevOps
[Customer Success Manager] Using Gong to Assess Risk and Optimize on Renewals
Learn how customer success managers at Gong leverage the deal board to optimize time spent on driving effective renewal conversations
3m 06s
5-15 minutes
CSM
Seller
[Customer Success Enablement] Using Gong to Surface Great Calls Based on Manager Feedback
Learn how Gong's Customer Success Enablement Manager uses positive manager feedback in Gong to scale message adoption and enable her teams to handle renewals and upsells.
3m
Advanced Coaching
Video
Less than five minutes
Call Stats
CSM
Enablement
I'm getting comfortable
auto-registration
How Gong Uses Gong
High-Volume Accounts: Balance Quantity with Quality
Join all-star CSM, Byron Mazire, as he shares a few quick tips for prioritizing outreach efforts with his customers and making every communication count.
2m 34s
Video
Less than five minutes
CSM
SDR
Seller
I'm new here
I'm getting comfortable
I'm a Gong pro
auto-registration
How Gong Uses Gong
[Customer Success] Using Gong To Quickly Understand Important Customer Context For New And Transitioned Accounts
Learn how Gong CSMs use Gong to quickly ramp up on important customer context for new and transitioned accounts, so that they're able to join all first customer calls with equal business stature
4m 34s
Video
CSM
auto-registration
How Gong Uses Gong
[Customer Success Manager] Using Gong to Identify White Space and Seed Growth
Learn how Gong's Customer Success Managers and Leaders uses Gong to identify white space and drive momentum around growth conversations
4m 52s
Pipeline Management
Video
Less than five minutes
CSM
auto-registration
How Gong Uses Gong
[Customer Success] Using Gong to Effectively Manage Upcoming Renewals
Learn how Gong's Customer Success manager uses Gong to effectively manage and effectively follow up with customers to get ahead of renewal roadblocks.
2m 37s
Video
CSM
auto-registration
How Gong Uses Gong
Understanding How Large Renewals Are Tracking
Learn how to quickly get caught up on accounts, understand the risks, and identify how renewals are trending.
5m 32s
Video
5-15 minutes
CSM
Other supporting role
auto-registration
How Gong Uses Gong
Best practices
[Customer Success] Using Gong To Accelerate QBR Preparation By Crowdsourcing & Aggregating QBR-Worthy Moments
Learn how Meg Dougherty, Sr. Strategic Customer Success Manager, uses Gong with his account to crowdsource and aggregate QBR-worthy moments to accelerate their QBR preparation
3m 18s
Pipeline Management
Video
Less than five minutes
CSM
I'm new here
auto-registration
How Gong Uses Gong
Level Up - Coaching and Metrics
In this recording of "Level Up Live" we spend just a few minutes showing you how to surface coaching insights!
18m
Advanced Coaching
Recorded webinar
15-30 minutes
Call Stats
Frontline manager
Administrator
I'm getting comfortable
auto-registration
Best practices
Program Manager
[Account Executive] "Time Kills All Deals" - How To Leverage Gong Assist As Your Second Brain So That Nothing Slips
Adam walks through his top 2 Gong Assist workflows that helps him drive deals, and make sure that nothing slips.
4m 21s
Pipeline Management
Video
Less than five minutes
SDR
Seller
auto-registration
How Gong Uses Gong
Engaging with Buyers
[SDR] Using Gong to create highly tailored, value-driven messaging among existing accounts
Learn how Gong SDRs use Gong to quickly identify a customer's pain point, and then use that data to create persona-based, value-driven messaging,
2m 56s
Listening to calls
Less than five minutes
SDR
Seller
I'm new here
I'm getting comfortable
auto-registration
Best practices
The Sales Enablement Playbook
Are you responsible for helping sellers ramp quickly and effectively, improve their skills, and close more deals? Explore enablement processes and best practices you can use to build a culture of feedback and continuous improvement on your sales team. Click to launch the playbook.
20m
Advanced Coaching
Onboarding
Leadership Insights
15-30 minutes
Enablement
I'm getting comfortable
I'm a Gong pro
auto-registration
Internal collaboration
Playbook
Program Manager
[Account Executive] Using Gong To Win Pilots By Incorporating "Magical Moments" Within The Final Business Case
Learn how Gong AEs use Gong to collect "magical moments," which are then used in final business cases to win pilots
5m 12s
Video
Less than five minutes
SDR
Seller
auto-registration
[SDR] Using Gong to supercharge your prospecting emails
Learn how Gong SDRS leverage Gong to find inspiration for highly effective highly effective prospecting emails.
4m 15s
Video
Less than five minutes
SDR
Seller
I'm getting comfortable
I'm a Gong pro
auto-registration
How Gong Uses Gong
Best practices
[Sales Leadership] Gong As "X-Ray Vision" To Spot Unknown Risk In Must-Win Deals
Learn how Gong's Director of Commercial Sales uses Gong to spot unknown risk within must-win deals, and then how he uses that data to coach his managers and reps.
4m 54s
Video
Less than five minutes
SDR
Seller
auto-registration
How Gong Uses Gong
[Enterprise Inside Sales] Using Gong to Drive Effective Prospecting in the Enterprise Space
Learn how Gong's Enterprise Insides Sales reps leverage Gong to cut through the noise of a prospects inbox and drive effective messaging.
04m 46s
Listening to calls
Video
SDR
Seller
I'm getting comfortable
auto-registration
How Gong Uses Gong
[CS Leaders] Using Gong Alerts to be everywhere at once
Learn how Gong CS Leaders curate Alerts to be everywhere at once.
4m 37s
Less than five minutes
CSM
SDR
Seller
I'm getting comfortable
I'm a Gong pro
auto-registration
Best practices
Making Your First Gong Call
Cover the call recording process and consent options so you can get the most from call recording opportunities.
3m 37s
Listening to calls
Video
Less than five minutes
Frontline manager
SDR
Seller
I'm new here
auto-registration
Conversation Intelligence
[Sales Leader] Uses Gong to Pressure Test Forecasted Deals
Learn how Gong's Sales Manager uses Gong to drill into forecasted deal to see a full and clear reality of their deal.
05m 01s
Pipeline Management
Video
Less than five minutes
Frontline manager
auto-registration
Executive
How Gong Uses Gong
[Sales Engineering] Using Gong to understand and optimize Sales Engineering hour allocation across accounts
Learn how Gong's Head of Sales Engineering uses Gong to automate hour tracking (with no need for rep input), and optimize SE hour allocation across the most valuable opportunities.
4m 45s
Video
Less than five minutes
Frontline manager
Other supporting role
Operations
I'm getting comfortable
I'm a Gong pro
auto-registration
Executive
How Gong Uses Gong
Leverage Coaching Metrics
Understand your approach to coaching and prioritize it to become a more successful organization.
1m 58s
Advanced Coaching
Video
Less than five minutes
Frontline manager
I'm new here
I'm getting comfortable
I'm a Gong pro
auto-registration
Executive
How Gong Uses Gong
Best practices
Program Manager
Crafting Individual Development Plans
Start thinking about development plans as a road map for how you can grow and become more effective in your job.
2m 25s
Advanced Coaching
Leadership Insights
Video
Less than five minutes
Frontline manager
Enablement
I'm getting comfortable
I'm a Gong pro
auto-registration
Executive
How Gong Uses Gong
Integrate Web Conferencing
Getting started with Gong configuration? Learn how to set up and optimize the web conferencing integration for your team.
20m
Configuring a Gong account
Self-paced course
15-30 minutes
Administrator
I'm new here
auto-registration
Technical Administrator
Conversation Intelligence
Integrate Hubspot
Integrating Hubspot allows your team to access important CRM data in Gong. Register to learn how to set up and customize your integration.
20m
Configuring a Gong account
Self-paced course
15-30 minutes
Administrator
I'm new here
auto-registration
Technical Administrator
Conversation Intelligence
Turn on Data Capture
Data capture acts as the "on" switch for web conferencing, call, and email data to Gong. Register to learn more about your options for turning on data capture.
20m
Configuring a Gong account
Self-paced course
15-30 minutes
Administrator
I'm new here
auto-registration
Technical Administrator
Program Manager
Conversation Intelligence
Establish Recording Consent
This self-paced lesson explains Gong's setup options for notifying meeting attendees that their call is being recorded.
20m
Configuring a Gong account
Self-paced course
15-30 minutes
Administrator
I'm new here
auto-registration
Technical Administrator
Program Manager
Conversation Intelligence
Integrate Telephony Systems
Gong is fully compatible with many telephony systems. Learn how to integrate your telephony system to capture dialer activity in Gong.
20m
Configuring a Gong account
Self-paced course
15-30 minutes
Administrator
I'm new here
auto-registration
Technical Administrator
Conversation Intelligence
Storytelling with Data - Make Gong Data Work for You
A recorded Gong Customer Community Event showcasing how several users succeed with Gong.
55m 53s
Onboarding
Recorded webinar
I'm not in a rush
CSM
Product or Product Marketing
Enablement
Operations
I'm getting comfortable
I'm a Gong pro
auto-registration
Program Manager
Implementing Sales Methodologies and Initiatives with Gong
Choose from a library of playbooks designed to help you use Gong to implement a methodology or initiative, monitor adoption, and progressively prove the ROI of your efforts. Includes: MEDDIC / MEDDPICC | Corporate Visions. | Sandler. | Winning by Design (WbD) | Command of the Message (CoM) | Any Initiative
15m
Onboarding
Leadership Insights
15-30 minutes
Frontline manager
Enablement
Administrator
Operations
auto-registration
Internal collaboration
Executive
Playbook
Best practices
Program Manager
popular
The Operations Playbook
Are you responsible for crunching the numbers, forecasting, and managing operational change? Learn how to use Gong to operationalize ramp time, determine whether sellers are adopting key initiatives, and develop more accurate forecasting metrics.
Advanced Coaching
Pipeline Management
Onboarding
Leadership Insights
Listening to calls
15-30 minutes
Call Stats
Operations
I'm getting comfortable
I'm a Gong pro
auto-registration
Internal collaboration
Playbook
Technical Administrator
Program Manager
Integrate Office 365 Email and Calendar
Need information on integrating your organization's Office 365 workspace with Gong? Look no further!
3m 7s
Configuring a Gong account
Video
Less than five minutes
Administrator
Operations
I'm new here
auto-registration
Technical Administrator
Conversation Intelligence
Integrate Web Conferencing
Need information on integrating your organization's web conferencing systems with Gong? Look no further!
2m 26s
Configuring a Gong account
Video
Self-paced course
Less than five minutes
Administrator
Operations
I'm new here
auto-registration
Technical Administrator
Conversation Intelligence
Integrate Salesforce
Need to understand the ins and outs of integrating Salesforce in under five minutes? Check out this video!
3m 33s
Configuring a Gong account
Video
Less than five minutes
Administrator
Operations
I'm new here
I'm getting comfortable
auto-registration
Technical Administrator
Conversation Intelligence
Level Up - Gong for Salesforce
In this recording of "Level Up Live," Managers and Admins will learn how to get started with Gong for Salesforce.
20m 42s
Configuring a Gong account
Recorded webinar
15-30 minutes
Administrator
Operations
I'm getting comfortable
I'm a Gong pro
auto-registration
Best practices
Technical Administrator
Program Manager
Integrate Hubspot
Need to understand the ins and outs of integrating Hubspot in under five minutes? Check out this video!
2m 29s
Configuring a Gong account
Video
Less than five minutes
Administrator
I'm new here
auto-registration
Technical Administrator
Conversation Intelligence
Level Up - Collaboration for Deal Success
This Rep focused recording will cover how the best work with their peers and leadership to save time while winning lots of business.
20m 7s
Pipeline Management
Recorded webinar
15-30 minutes
Frontline manager
CSM
SDR
Seller
Operations
I'm getting comfortable
I'm a Gong pro
auto-registration
Internal collaboration
Best practices
Understand Recording Consent
Are you responsible for the setup of your organization's Gong account? Watch this video to learn about configuring recording consent.
6m 5s
Configuring a Gong account
Self-paced course
5-15 minutes
Administrator
auto-registration
Technical Administrator
Program Manager
Conversation Intelligence
Create Scorecards
Interested in improving how your team gives feedback on recorded conversations? Watch this quick video to learn how (and when) to create scorecards.
3m 12s
Advanced Coaching
Configuring a Gong account
Video
Less than five minutes
Enablement
Administrator
I'm new here
I'm getting comfortable
auto-registration
Program Manager
Create Scorecards
Interested in improving how your team gives feedback on recorded conversations? This course will walk you through how (and when) to create scorecards.
20m
Advanced Coaching
Configuring a Gong account
Self-paced course
15-30 minutes
Enablement
Administrator
I'm new here
I'm getting comfortable
auto-registration
Program Manager
Collaborator's Corner
Extract nearly endless amounts of crucial information to aid decision making and drive strategy without spending countless hours listening to sales calls.
Listening to calls
Self-paced course
15-30 minutes
CSM
Enablement
Other supporting role
Operations
I'm new here
auto-registration
Internal collaboration
Best practices
Marketing, Product, Product Marketing
Conversation Intelligence
Calls - Digging Deeper
After you find a conversation of interest, explore it further to find the most important moments using the call review page.
1m 39s
Advanced Coaching
Onboarding
Listening to calls
Video
Less than five minutes
CSM
Enablement
Other supporting role
Operations
I'm new here
auto-registration
Marketing, Product, Product Marketing
Program Manager
Conversation Intelligence
Integrate Telephony Systems
Need information on how to integrate your organization's telephony systems with with Gong? Look no further!
1m 24s
Configuring a Gong account
Video
Less than five minutes
Administrator
Operations
I'm new here
auto-registration
Technical Administrator
Conversation Intelligence
Compare Stats to Boost Your Game
The Team Activity tab aggregates call data for all recorded users, allowing sales reps to pinpoint areas that are outside the norm.
2m 15s
Advanced Coaching
Video
Less than five minutes
Call Stats
Frontline manager
CSM
SDR
Seller
I'm new here
auto-registration
Program Manager
Conversation Intelligence
How to Develop and Utilize a Center of Excellence to Implement Gong
Learn how to not only create a Center of Excellence but also how you can leverage one for the purpose of implementing Gong.
20 Min
Leadership Insights
Self-paced course
15-30 minutes
I'm not in a rush
Enablement
Administrator
auto-registration
Executive
Playbook
Best practices
Program Manager
Integrate Salesforce
Integrating Salesforce allows your team to access important CRM data in Gong. Register to learn how to set up and customize your integration.
20m
Configuring a Gong account
Self-paced course
15-30 minutes
Administrator
I'm new here
auto-registration
Technical Administrator
Conversation Intelligence
The Sales Leadership Playbook
Are you are in a sales leadership role and looking for insights into your sales process to help make more informed decisions (and win more often)? Then you're in the right place! Click to launch the playbook.
20m
Advanced Coaching
Pipeline Management
15-30 minutes
Call Stats
Other supporting role
I'm getting comfortable
I'm a Gong pro
auto-registration
Executive
Playbook
Program Manager
Gong for Salesforce Playbook
If your organization uses Salesforce, this playbook is for you! Click here to learn how the Gong for Salesforce managed package will improve visibility into every deal cycle and supercharge your team's reporting.
20m
Configuring a Gong account
15-30 minutes
Administrator
Operations
I'm getting comfortable
I'm a Gong pro
auto-registration
Executive
Playbook
Best practices
Technical Administrator
Program Manager
Conversation Intelligence
Leadership Quick Reference: Ignite your pipeline
Pipeline reviews are a critical part of creating predictable revenue, but so often they're a time suck with no tangible value. Ready to figure out the perfect review recipe? Check out this quick reference guide!
1m
Pipeline Management
5-15 minutes
I'm new here
I'm getting comfortable
auto-registration
Executive
One Sheet
New
Coach to Win - How to have better 1:1s
In this 1 hour recorded session, Gong experts and some of our outstanding customers will share insights that’ll give you a boost in several areas including better meeting prep, smarter deal strategies, and more alignment with your teams!
58m 9s
Advanced Coaching
Pipeline Management
Recorded webinar
I'm not in a rush
Frontline manager
auto-registration
Best practices
Program Manager
[Customer Success] Using Gong as the Single Source of Truth to Create a Seamless Customer Journey
Learn how Gong CSMs use Gong Commenting to centralize customer context to drive efficient cross-functional collaboration, and ultimately, create a seamless customer journey.
2m 40s
Video
Less than five minutes
CSM
I'm new here
I'm getting comfortable
auto-registration
Internal collaboration
How Gong Uses Gong
Onboarding 60+ new hires every month remotely across multiple time zones with Gong
Learn to overcome remote onboarding challenges to ensure every new hire feels well supported and set up for success.
5m
Onboarding
Video
5-15 minutes
Enablement
Operations
auto-registration
How Gong Uses Gong
Customer Insider Event: Integrate, Automate, Measure!
In this 1 hour recorded session, Gong experts and some of our outstanding customers will share insights that’ll help you leverage Gong to get more efficiency and effectiveness from your tech stack.
49m 9s
Recorded webinar
Frontline manager
Enablement
Other supporting role
Operations
auto-registration
Explore Gong Forecast
Gong Forecast helps you roll up an accurate forecast, faster. Watch this video to explore the key forecasting workflows you'll want to adopt today!
4m 24s
Video
Less than five minutes
Frontline manager
Seller
Operations
I'm new here
I'm getting comfortable
auto-registration
Best practices
Forecasting
RevOps
Frontline Managers: Forecasting in Gong (LIVE)
Want to improve your revenue predictions? Join us to learn how Gong gets rid of the black box around deal health to help you roll up an accurate forecast, faster.
50m
Pipeline Management
Live instructor-led training
I'm not in a rush
Frontline manager
I'm new here
Best practices
Forecasting
[Product Marketing] Using Gong to Craft and Measure Perfect Messaging
Learn how Gong's Director of Product Marketing leverages Gong to create effective messaging, measure adoption, and uncover the market’s response.
10m 43s
Video
Less than five minutes
5-15 minutes
Product or Product Marketing
I'm getting comfortable
I'm a Gong pro
auto-registration
How Gong Uses Gong
Marketing, Product, Product Marketing
[Sales Enablement Manager] Using Gong to Make Enablement Decisions
03m 24s
Video
Less than five minutes
auto-registration
How Gong Uses Gong
[Customer Marketing Leader] Using Gong to Hunt for Customer Stories
Learn how Gong's Director of Customer Marketing uses Gong to optimize how she sources, qualifies, and determines the best timing for outreach for customer stories.
6m 27s
Listening to calls
Video
5-15 minutes
Product or Product Marketing
I'm new here
I'm getting comfortable
auto-registration
How Gong Uses Gong
Marketing, Product, Product Marketing
[Director Of Customer Success] Using Gong To Identify And Take Action On Forecasted Churn Risk
Learn how Gong's Director of Customer Success uses Gong to to quickly analyze all renewal pipeline and immediately surface areas of risk and opportunity for managers and csms to taken action on.
5m 02s
Video
Less than five minutes
CSM
auto-registration
How Gong Uses Gong
[Product Marketing Leader] Using Gong to Create Message and Measure Impact
Learn how Gong's VP of Product Marketing uses Gong to create, deploy and prove impact on new messaging.
07m 28s
Video
Product or Product Marketing
auto-registration
How Gong Uses Gong
Marketing, Product, Product Marketing
[Sales Enablement Manager] Uses Gong To Track and Influence Trainings to Drive Successful Adoption
Watch how Gong's Sales Enablement Manager uses Gong to track and enforce trainings in both sales reps and leadership that lead to successful adoption.
5m 03s
Video
Less than five minutes
Enablement
auto-registration
How Gong Uses Gong
[Customer Education] Using Gong to Create a Cohesive Training Experience
Learn how Gong's Customer Training Specialist uses Gong to create a tailored and cohesive training experience.
4m 23s
Video
Other supporting role
auto-registration
Internal collaboration
How Gong Uses Gong
Frontline Manager Certification
This certification allows Frontline Managers to demonstrate their expertise at managing their teams, deals, pipeline, and forecast using the Gong Revenue Intelligence platform.
7 Courses
Advanced Coaching
Pipeline Management
Listening to calls
I'm not in a rush
Frontline manager
I'm new here
I'm getting comfortable
Best practices
Forecasting
Certification
Gong Quest: Gong for Salesforce
Level up your knowledge on all things Gong + Salesforce on this fun adventure!
1h
Operations
I'm new here
I'm getting comfortable
auto-registration
Best practices
Quest
[CSM] Using Gong Assist for Efficient Follow-ups
Learn how Gong CSM's Use Gong Assist To Ensure High Quality & Prevent Missed Customer Follow Ups
3m 29s
Video
Less than five minutes
CSM
auto-registration
How Gong Uses Gong
Engaging with Buyers
Customize Trackers
Mastering keyword and smart trackers functionality empowers you to customize Gong to support desired business outcomes. In this course, you can expect to learn the what, why, and how of trackers as well as some best practice examples we've seen in the wild.
Configuring a Gong account
Leadership Insights
Self-paced course
15-30 minutes
Administrator
I'm new here
I'm getting comfortable
auto-registration
Best practices
Program Manager
CSMs: Influence Renewals and Upsells (Self-Paced)
Learn how to amplify your customer engagement efforts with Gong Engage
18 min
Self-paced course
15-30 minutes
CSM
auto-registration
New
Engaging with Buyers
Focus and Forecast: How to use Gong to influence your deals
In this 1 hour recorded session, Gong experts and the Manager of Customer Growth at Proposify will share insights that’ll help you leverage Gong to increase forecast accuracy and save your deals.
53 m
Pipeline Management
Recorded webinar
I'm not in a rush
Frontline manager
Operations
auto-registration
Forecasting
[Customer Success Enablement] Using Gong to Scale Message Adoption
Learn how Gong's Customer Success Enablement Leader uses Streams to fresh and relevant bank of calls to reinforce training.
2m 24s
Video
Less than five minutes
CSM
I'm new here
I'm getting comfortable
auto-registration
How Gong Uses Gong
[Implementation Specialist] Using Gong to Fully Scope Pilots and Ensure a Smooth Onboarding Process
Learn how Gong's implementation specialists use Gong to fully scope a pilot and allow them to create a smooth onboarding process for new customers.
5m 27s
Video
auto-registration
How Gong Uses Gong
[Customer Success Manager] Using Gong Inspiration to Draft Effective Customer Follow Ups
Watch how Customer Success Managers at Gong use Inspirations to save time in creating effective customer follow up emails.
3m14s
How Monday.com Drives Behavior Change
In this one-hour recorded session you'll hear from some leaders at Monday.com and how they drive change across Sales, Customer Success, and Enablement.
49m 49s
Recorded webinar
I'm not in a rush
CSM
Product or Product Marketing
Enablement
Other supporting role
Operations
auto-registration
Internal collaboration
Executive
Program Manager
Gong Forecast at a Glance (For Leaders)
Take a peek at how Gong Forecast can breathe reality and accuracy into your pipeline forecast.
3m
Pipeline Management
Less than five minutes
Frontline manager
auto-registration
Executive
Program Manager
Forecasting
Integrate Google Email and Calendar
Need information on integrating your organization's Google workspace with Gong? Look no further!
2m 58s
Configuring a Gong account
Video
Less than five minutes
Administrator
Operations
I'm new here
auto-registration
Technical Administrator
Conversation Intelligence
Check Your Knowledge: Managing Deals (Frontline Manager)
Take the Operation President's Club challenge and test your knowledge with managing deals in Gong from the perspective of a Frontline Manager.
20m
Pipeline Management
15-30 minutes
Frontline manager
I'm getting comfortable
I'm a Gong pro
auto-registration
Simulation
Product Buzz LIVE - August, 2021 Recording
In case you missed it live, view the recording of the 45-minute session showing our customers exactly how they can discover their new favorite feature from Gong’s Q3 releases.
42m 50s
Pipeline Management
Recorded webinar
Frontline manager
Administrator
I'm new here
I'm getting comfortable
I'm a Gong pro
auto-registration
Technical Administrator
Program Manager
Coaching: Review the Conversations
Let’s explore the best places to find call insights so you can provide constructive feedback to your reps.
3m 37s
Advanced Coaching
Video
Less than five minutes
Call Stats
Frontline manager
Enablement
I'm new here
auto-registration
Program Manager
SDRs: Generate Pipeline with Engage (LIVE)
Looking to get the most performance out of every day? Gong Engage will cut down the time it takes to create quality relationships with prospects.
60m
Live instructor-led training
I'm not in a rush
SDR
Seller
I'm new here
I'm getting comfortable
Engaging with Buyers
CSM: Hitting Renewal Targets (LIVE)
Trying to maximize your renewals? Join us to learn how to pinpoint account risk in your book of business.
60m
Pipeline Management
Live instructor-led training
I'm not in a rush
CSM
Other supporting role
I'm new here
I'm getting comfortable
Create Keyword Trackers
Keyword trackers are a great first step in tracking the themes and initiatives your organization cares about. In this lesson you'll learn the ins and outs of setting up, fine tuning, and maintaining keyword trackers.
Configuring a Gong account
Leadership Insights
Self-paced course
15-30 minutes
Administrator
auto-registration
Program Manager
Deploying Gong Globally
Launching Gong globally requires customization of Gong tools to account for new policies, language, and strategic priorities. This course will walk you through some key considerations to keep in mind as you plan your global launch.
40 min
Configuring a Gong account
Leadership Insights
Self-paced course
auto-registration
Best practices
Program Manager
Frontline Managers: Running Effective Pipeline Reviews (LIVE)
Trying to get more deals over the finish line? Join us to learn how to spot deal risk early and understand what is being discussed in your sales conversations.
60m
Pipeline Management
Live instructor-led training
I'm not in a rush
Frontline manager
I'm new here
I'm getting comfortable
Level Up - Topics
Learn how Gong's topics can help inform everyone from Reps to Senior Leadership on how key, customer-facing interactions are influencing revenue.
22m 5s
Recorded webinar
15-30 minutes
Call Stats
Frontline manager
CSM
SDR
Seller
Administrator
I'm getting comfortable
I'm a Gong pro
auto-registration
Best practices
Program Manager
Using Gong for RevOps
This guide outlines a variety of ways that you, as a RevOps professional, can utilize Gong to tackle initiatives that deliver visibility across the entire revenue team, improve efficiency and effectiveness across the revenue process, drive revenue predictability, and achieve revenue growth.
40m
Self-paced course
Enablement
Administrator
Operations
auto-registration
Program Manager
RevOps
Deal Board Recipe - Customer Success Renewals & Upsells
Use this step-by-step recipe to learn how to create a Deal Board that focuses on managing CS renewals & upsells.
10m
Pipeline Management
Configuring a Gong account
Frontline manager
CSM
Administrator
Operations
auto-registration
Recipe
Check Your Knowledge: Revenue Professionals
Take a minute to see if you know your way around Gong as well as you think you do.
SDR
Seller
auto-registration
Simulation
Gong Forecast Launch Kit
Are you responsible for the deployment of Gong Forecast at your organization? Check out this one-stop shop for launch planning resources!
Enablement
auto-registration
Program Manager
One Sheet
Forecasting
RevOps
popular
AEs: Convert Pipeline with Engage (LIVE)
Looking to get the most performance out of every day? Gong Engage will cut down the time it takes to create quality relationships with prospects.
60m
Live instructor-led training
I'm not in a rush
Seller
I'm new here
I'm getting comfortable
Engaging with Buyers
Frontline Managers: Coaching Your Team to Success (LIVE)
Trying to get your team to use winning behaviors on all of their calls? Join us to learn how to provide feedback on conversations and prioritize your coaching efforts to ensure your team continues to grow.
40m
Advanced Coaching
Live instructor-led training
Frontline manager
Best practices
Sellers: Learning From Best-in-Class Conversations (LIVE)
Trying to use winning behaviors on all of your calls? Join us to learn how to evaluate your conversations and prioritize your development efforts to ensure you continue to grow.
35m
Advanced Coaching
Live instructor-led training
SDR
Seller
AEs: Convert Pipeline with Engage (Recording)
AEs, looking to get the most performance out of every day? Gong Engage will cut down the time it takes to create quality relationships with prospects.
45m
Seller
I'm new here
Engaging with Buyers
Pre-recorded trainings
5 Powerful Ways to Drive Effective Coaching
In this 1 hour recorded session, Gong teammates and some of our outstanding customers will show you how to leverage Gong’s cutting-edge technology and advanced coaching practices.
48 m
Advanced Coaching
I'm not in a rush
Frontline manager
Enablement
Operations
I'm new here
I'm getting comfortable
auto-registration
Executive
Best practices
RevOps
Senior Managers: Forecasting In Gong (Recording)
Want to improve your revenue predictions? Join us to learn how Gong gets rid of the black box around deal health to help you forecast more accurately, and faster.
53m
Recorded webinar
I'm not in a rush
Other supporting role
I'm new here
auto-registration
Executive
Program Manager
Forecasting
Pre-recorded trainings
Sellers: Rolling Up an Accurate Forecast (Recording)
Want to improve your revenue predictions? Join us to learn how Gong gets rid of the black box around deal health to help you roll up an accurate forecast, faster.
45m
Recorded webinar
I'm not in a rush
CSM
Seller
I'm new here
I'm getting comfortable
auto-registration
Best practices
Forecasting
Pre-recorded trainings
Sellers: Learning From Best-in-Class Conversations (Recording)
Trying to use winning behaviors on all of your calls? Join us to learn how to evaluate your conversations and prioritize your development efforts to ensure you continue to grow.
38m
Advanced Coaching
SDR
Seller
auto-registration
Pre-recorded trainings
Conversation Intelligence for Sellers and CSMs (Recording)
New here? Join us to learn foundational concepts that will help you understand what conversation intelligence looks like in Gong.
47m
Onboarding
Leadership Insights
Recorded webinar
I'm not in a rush
CSM
SDR
Seller
I'm new here
I'm getting comfortable
auto-registration
Best practices
popular
Conversation Intelligence
Pre-recorded trainings
CSM: Hitting Renewal Targets (Recording)
Trying to maximize your renewals? Join us to learn how to pinpoint account risk in your book of business.
45m
Pipeline Management
Recorded webinar
I'm not in a rush
CSM
Other supporting role
I'm new here
I'm getting comfortable
auto-registration
Pre-recorded trainings
Frontline Managers: Running Effective Pipeline Reviews (Recording)
Trying to get more deals over the finish line? Join us to learn how to spot deal risk early and understand what is being discussed in your sales conversations.
41m
Pipeline Management
Recorded webinar
I'm not in a rush
Frontline manager
I'm new here
I'm getting comfortable
auto-registration
Pre-recorded trainings
Conversation Intelligence for Program Managers (Self-Paced)
Hi admin! New here? Take this course to learn a bit about your role; how to prepare for a seamless implementation and successful launch; how to introduce Gong to your team and manage change; and how to take the right steps when enabling data capture.
60m
Configuring a Gong account
Self-paced course
Enablement
Administrator
I'm new here
auto-registration
Technical Administrator
Program Manager
Conversation Intelligence
Conversation Intelligence for Frontline Managers (Self-Paced)
New here? Take this course to learn foundational concepts that will help you and your team understand what conversation intelligence looks like in Gong.
60m
Self-paced course
Frontline manager
I'm new here
auto-registration
popular
Conversation Intelligence
[Customer Success] Using Gong to Drive Optimal Collaboration with Managers
Learn how Gong's Customer Success Manager uses Gong in-line editing to stay aligned in real time with her manager, so that they can efficiently game plan and collaborate to stay ahead of risk, and drive her renewals
2m 29s
Video
CSM
auto-registration
Internal collaboration
How Gong Uses Gong
[Pricing] Using Gong to Design, Deploy, and Track Impact of New Pricing Initiatives
Learn how Gong's Director of Pricing & Packaging Strategy leverages Gong to answer a simple, but very significant question every C-Suite is asking, how it enables him to evaluate strategic pricing initiatives, and how to then evaluate the effectiveness of these initiatives
5min 2s
Video
Product or Product Marketing
Other supporting role
auto-registration
How Gong Uses Gong
[Content Marketing] Using Gong to Source and Create Content
Learn how Gong's Content Marketing Manager uses gong to create incredibly relevant, persona appealing, and actionable content.
4m 47s
Listening to calls
Video
Less than five minutes
Product or Product Marketing
Other supporting role
I'm new here
I'm getting comfortable
auto-registration
How Gong Uses Gong
Marketing, Product, Product Marketing
Engage at a Glance
Looking for a 1 minute look at Enage? Use this PDF to get a high-level understanding of what to expect in Engage.
1 min
Less than five minutes
SDR
Seller
auto-registration
One Sheet
New
Engaging with Buyers
Find Your Hustle with Call Spotlight
Looking to maximize efficiency in your call reviews and follow-ups? Check out this video on Gong's Call Spotlight to learn how!
Video
Frontline manager
CSM
SDR
Seller
auto-registration
popular
Conversation Intelligence
Ask Anything: Top Prompts
A collection of the most frequent prompts entered in Gong's 'Ask Anything,' an AI based component of Call Spotlight.
Advanced Coaching
Pipeline Management
Leadership Insights
Frontline manager
CSM
Enablement
Seller
auto-registration
One Sheet
New
popular
Conversation Intelligence
SDRs: Intro to Engage
Learn how to amplify your engagement efforts with Gong Engage
18 min
Self-paced course
15-30 minutes
SDR
I'm new here
auto-registration
New
Engaging with Buyers
Ask Anything: Deals and Accounts (Reference Guide)
Learn about Gong's newest iteration of 'Ask Anything,' an AI tool first available in Call Spotlight, and now available across Deals and Accounts.
Advanced Coaching
Pipeline Management
Leadership Insights
Frontline manager
CSM
SDR
Seller
auto-registration
Executive
One Sheet
New
popular
Conversation Intelligence
[Manager of Customer Success] Managing Renewals with Gong Deals
Watch how Managers of Customer Success at Gong use deal boards to efficiently identify risk renewals and take action to to best coach team or get directly involved for logo retention.
15-30 minutes
Frontline manager
CSM
How Gong Uses Gong
Your Gong Maintenance Schedule
Explore the tasks you should tackle regularly to maintain Gong and drive business strategy.
18 min
Configuring a Gong account
I'm new here
I'm getting comfortable
I'm a Gong pro
auto-registration
Best practices
Program Manager
Forecasting
New
Engaging with Buyers
Conversation Intelligence
[Sales Enablement Manager] Uses Gong to for Monthly New Hire Onboarding Across Multiple Geographies and Timelines
Learn how Gong Sales Enablement Leaders use Gong to onboard 60+ new hires across different geographies and timelines every month.
05m 04s
Video
CSM
Enablement
I'm new here
auto-registration
How Gong Uses Gong
[Account Executive] Using Gong Ask Me Anything To Become Effective In Sales Calls And Pipeline Leveraging MEDDIC
Watch how account executives at Gong use Ask Me Anything to pull forward MEDDIC for visibility on quality and momentum of deals.
3m 41s
Pipeline Management
Video
Less than five minutes
Frontline manager
Enablement
Seller
I'm new here
I'm getting comfortable
I'm a Gong pro
auto-registration
How Gong Uses Gong
Take 5 to Learn How to Build Smart Trackers
Learn how to build smart trackers and best practices in this short video.
5min
Configuring a Gong account
Leadership Insights
Video
Less than five minutes
Enablement
Operations
I'm a Gong pro
auto-registration
Technical Administrator
Program Manager
Conversation Intelligence
Foundations of Trackers for Non-Admins
Not an admin but still want to understand the basic of Trackers? Use this course to familiarize yourself with the different trackers we have available and how they are used.
5 min.
Leadership Insights
Self-paced course
Less than five minutes
Frontline manager
Enablement
I'm new here
auto-registration
Manager of Managers
Gong Newsletter Template and Ideas
Do you want to create a newsletter to highlight Gong findings, upskill your team, and provide tool tips? This resource has graphics, templates, and ideas to make your newsletter writing process a whole lot easier.
10m
Enablement
auto-registration
Program Manager
Level Up - Gong on the Go Recording
Say goodbye to listening to podcasts and audiobooks during your commute and long flights and say hello to the Gong mobile app!
21m 25s
Listening to calls
Recorded webinar
15-30 minutes
Frontline manager
SDR
Seller
auto-registration
Level Up - CSM Best Practices Recording
Learn how top performing CSM’s utilize Gong to become more efficient and stay on top of their accounts and create raving fans!
26m 50s
Recorded webinar
15-30 minutes
CSM
auto-registration
Best practices
Manage User Access In Gong
Before you provision team member accounts, consider how you should organize them to ensure they have just-right access to the calls and functionality they need in Gong. Take this course to learn more!
20m
Self-paced course
auto-registration
Best practices
Technical Administrator
Program Manager
Conversation Intelligence
Get that Gold - 6 Legendary Tactics to Improve Your Coaching Efficiency
Get some insights on proven coaching strategies to save time and up level your reps
36m 18s
Advanced Coaching
Recorded webinar
Call Stats
Frontline manager
I'm a Gong pro
auto-registration
Calls: Review the Game Tape
Exploring your calls to evaluate yourself and better understand how you’re showing up is one of the best ways to improve your performance.
2m 17s
Advanced Coaching
Listening to calls
Video
Less than five minutes
Call Stats
Frontline manager
CSM
SDR
Seller
I'm new here
auto-registration
Program Manager
Conversation Intelligence
[Customer Account Executive] Using Gong Assist To Maintain Momentum On Deals
Watch how Customer Account Executives at Gong use Gong Assist to stay on top of active deals, maintain clean CRM hygiene and surface areas within their open deals that drive to take action to drive momentum.
5m 42s
Video
Less than five minutes
Seller
auto-registration
How Gong Uses Gong
Engaging with Buyers
Product Buzz Recap - February, 2023
In case you missed it live, view the recording of the 45-minute session showing our customers exactly how they can take advantage of the latest Gong release.
38m
Recorded webinar
Administrator
Operations
auto-registration
Program Manager
3 Ways the CS team at Momentive Delivers High-quality Customer Conversations
In this 45 minute recorded session you'll learn to leverage Gong for consistent customer experiences, scalable onboarding, and impactful coaching for your CS team (which all leads to increased revenue).
46m 41s
Advanced Coaching
Recorded webinar
I'm not in a rush
CSM
Operations
I'm new here
I'm getting comfortable
auto-registration
Sales Enablement Secrets: 5 Ways to Ramp Your Remote Teams with Gong
Learn some great sales enablement strategies in a panel style format
1h 2m
Recorded webinar
Enablement
I'm a Gong pro
auto-registration
Customer Education Catalog
Get a bird's eye view of all of the learning opportunities Gong Academy has to offer.
5min
Administrator
auto-registration
Executive
Program Manager
One Sheet
Train With Gong’s A(I)-Team: Smart Trackers & Initiative Boards
What could you do with better, more accurate data from your customer conversations? It’s time to find out.
50m 54s
Recorded webinar
Frontline manager
Operations
auto-registration
Program Manager
CSMs: Learning From Best-in-Class Conversations (LIVE)
Trying to use winning behaviors to maintain and grow your accounts? Join us to learn how to evaluate your conversations and prioritize your development efforts to ensure you continue to level up.
35m
Advanced Coaching
Live instructor-led training
CSM
Build the Ultimate Call Library
Every sales rep wants access to the best and most effective talk tracks to help them learn and be more effective during the sales process.
1m 34s
Advanced Coaching
Listening to calls
Video
Less than five minutes
Frontline manager
CSM
SDR
Enablement
Seller
I'm new here
auto-registration
Program Manager
Sellers: Learning From Best-in-Class Conversations (Self-Paced)
Trying to use winning behaviors on all of your calls? Head on over to learn how to evaluate your conversations and prioritize your development efforts to ensure you continue to grow.
35m
Advanced Coaching
Self-paced course
SDR
Seller
auto-registration
6 Gong insights your leadership team needs to know, but doesn’t
In this one-hour recorded session you'll identify the 6 key insights, the problems they solve, and where to go to find them in Gong.
1hr 1m
Recorded webinar
I'm not in a rush
Frontline manager
Product or Product Marketing
Enablement
Other supporting role
Administrator
Operations
I'm a Gong pro
auto-registration
Executive
Program Manager
AI in Gong: Call Spotlight (Slides)
Ready to leverage Gong's AI-based Call Spotlight to cut your team's call review time in half? Use these slides to enable your team!
Advanced Coaching
Frontline manager
Enablement
auto-registration
One Sheet
Conversation Intelligence
Quick Start Guide for Revenue Professionals
Gong is here to help you save the day and here are a few suggestions to get off to a great start.
1m
Advanced Coaching
Pipeline Management
Seller
auto-registration
Best practices
One Sheet
Sellers: Closing More Deals (LIVE)
Trying to get more deals over the finish line? Join us to learn how to pinpoint deal risk and explore what is being discussed in your sales conversations.
50m
Pipeline Management
Live instructor-led training
I'm not in a rush
SDR
Seller
I'm new here
I'm getting comfortable
Bet Big - How to Use Gong to Launch, Track, and Reinforce Strategic Initiatives
In this one-hour recorded session with the Gong community working in sales enablement, sales ops, and PMM, you’ll learn how to use Gong to iterate on your strategic initiatives so they get exceptional results.
59m 48s
Onboarding
Leadership Insights
Recorded webinar
I'm not in a rush
Product or Product Marketing
Enablement
Other supporting role
Administrator
Operations
I'm getting comfortable
auto-registration
Technical Administrator
Integrate Email & Calendar
Ready to provide your team with a one-stop shop for activities across every deal? Learn the steps to integrate your team's G Suite or Microsoft 365 instance.
20m
Configuring a Gong account
Self-paced course
15-30 minutes
Administrator
I'm new here
auto-registration
Technical Administrator
Conversation Intelligence
Quick Start Guide for Enablement
Gong is here to help you save the day and here are a few suggestions to get off to a great start.
1m
Onboarding
Enablement
Other supporting role
auto-registration
One Sheet
Uncovering Insights with Call Search
Gong serves up snippets that enable users to understand conversations without spending countless hours listening to sales calls.
3m 56s
Video
Less than five minutes
Frontline manager
SDR
Seller
I'm new here
auto-registration
Conversation Intelligence
Frontline Managers: Running Effective Pipeline Reviews (Self-Paced)
Looking for additional tools to help your team close more deals? Learn how to spot deal risk early, understand sales conversations, and uncover key insights.
40m
Pipeline Management
Onboarding
Self-paced course
I'm not in a rush
Frontline manager
I'm new here
auto-registration
Best practices
Sellers: Closing More Deals (Recording)
Trying to get more deals over the finish line? Join us to learn how to pinpoint deal risk and explore what is being discussed in your sales conversations.
37m
Pipeline Management
Recorded webinar
I'm not in a rush
SDR
Seller
I'm new here
I'm getting comfortable
auto-registration
Pre-recorded trainings
Check Your Knowledge: Forecasting in Gong (Frontline Manager)
Take the Operation President's Club challenge and test your knowledge with forecasting in Gong from the perspective of a Frontline Manager.
10m
5-15 minutes
Frontline manager
I'm getting comfortable
I'm a Gong pro
auto-registration
Forecasting
Simulation
Frontline Managers: Coaching Your Team to Success (Recording)
Trying to get your team to use winning behaviors on all of their calls? Join us to learn how to provide feedback on conversations and prioritize your coaching efforts to ensure your team continues to grow.
42m
Advanced Coaching
Frontline manager
auto-registration
Best practices
Pre-recorded trainings
Ready for Revenue Kickoff? How to launch initiatives that stick!
In this 1 hour recorded session, join us to learn how Gong can help you launch and maintain anything from new messaging to pricing overhauls or new sales methodologies.
56 m
Leadership Insights
Recorded webinar
I'm not in a rush
Frontline manager
auto-registration
Executive
Addressing Gong Concerns Internally
Use this guide to to prepare to answer internal questions and concerns about using Gong.
10m
Leadership Insights
Self-paced course
5-15 minutes
Administrator
auto-registration
Executive
Playbook
Quick Start Guide for Frontline Managers
Gong is here to help you save the day and here are a few suggestions to get off to a great start.
1m
Advanced Coaching
Pipeline Management
Frontline manager
auto-registration
Best practices
One Sheet
Gong Visioneer Slide Kit
Download a customizable slide template you can use to show your peers and teams how Gong works.
1m
Less than five minutes
auto-registration
Program Manager
One Sheet
Identify At-risk Deals
Whether it's the end of the month, quarter or year, you need to know where to focus your time and effort to make sure you hit your numbers.
3m 30s
Pipeline Management
Video
Less than five minutes
CSM
Seller
Operations
I'm new here
auto-registration
Turn Your Pipe(line) Dreams Into Reality: A deep dive into deal boards
In this 1 hour recorded session, Gong experts and the Head of Sales at 15Five will share insights that’ll help you leverage Gong to run successful and impactful pipeline reviews.
1h
Pipeline Management
Recorded webinar
I'm not in a rush
Frontline manager
Enablement
auto-registration
Program Manager
RevOps
Conversation Intelligence for Frontline Managers (Recording)
New here? Join us to learn foundational concepts that will help you and your team understand what conversation intelligence looks like in Gong.
45m
Onboarding
Listening to calls
I'm not in a rush
Call Stats
Frontline manager
I'm new here
I'm getting comfortable
auto-registration
Best practices
popular
Conversation Intelligence
Pre-recorded trainings
Pipeline Management Launch Kit
Are you responsible for the team-wide adoption of deals management and pipeline review workflows? Use this kit to plan your rollout (or refresher!) of Gong deal boards.
Pipeline Management
Configuring a Gong account
Self-paced course
I'm not in a rush
Enablement
I'm new here
I'm getting comfortable
auto-registration
Program Manager
New
popular
[Customer Education Leader] Using Gong To New Hire Reduce Ramp Time
Learn how Gong's Director of Customer Education leverages scorecards to reduce her new hire ramp time by 67%
7m 4s
Video
Other supporting role
auto-registration
Internal collaboration
How Gong Uses Gong
Innovation at Gong, Spring Release '23 Webinar
In case you missed it live, view the recording of the 30-minute session showing our customers exactly how they can take advantage of the latest Gong releases from Spring '23.
Recorded webinar
Administrator
auto-registration
Technical Administrator
Program Manager
Product Marketing Managers - #1 Workflow
Use 'ticklers' to stay on top of tier or help with something you're trying to improve upon.
2m 40s
Video
Less than five minutes
Product or Product Marketing
I'm getting comfortable
I'm a Gong pro
auto-registration
How Gong Uses Gong
Marketing, Product, Product Marketing
SOS - Save Our Subscriptions - 4 Ways
4 ways to proactively identify and reorient your CS teams' at-risk customers
1h 2m
Recorded webinar
I'm not in a rush
CSM
I'm a Gong pro
auto-registration
Fast & Effective Follow-up
Gong’s ‘Points of Interest’ feature provides the information and context necessary to create thorough and personalized follow-up in a fraction of the time it would take to listen to an entire call.
2m 53s
Listening to calls
Video
Less than five minutes
Frontline manager
CSM
SDR
Seller
I'm new here
auto-registration
Conversation Intelligence
Product Buzz LIVE - April, 2022 Recording
In case you missed it live, view the recording of the 45-minute session showing our customers exactly how they can take advantage of the latest Gong releases from Q1.
45m
Advanced Coaching
Pipeline Management
Recorded webinar
I'm not in a rush
Frontline manager
Administrator
I'm getting comfortable
I'm a Gong pro
auto-registration
Technical Administrator
Program Manager
Deal Drivers
Learn about a way to surface coaching opportunities via Deal Drivers.
3m 39s
Advanced Coaching
Pipeline Management
Video
Less than five minutes
Frontline manager
I'm getting comfortable
auto-registration
Program Manager
Frontline Managers: Forecasting in Gong (Recording)
Want to improve your revenue predictions? Join us to learn how Gong gets rid of the black box around deal health to help you roll up an accurate forecast, faster.
50m
Pipeline Management
Recorded webinar
I'm not in a rush
Frontline manager
I'm new here
auto-registration
Best practices
Forecasting
Pre-recorded trainings
Level Up - Advanced Call Search Recording
This session covers some advanced functionality around text searching as well as many of the lesser known filters and some common “search recipes” that include them.
31m 52s
Recorded webinar
15-30 minutes
Frontline manager
Enablement
Administrator
I'm getting comfortable
auto-registration
Best practices
Marketing, Product, Product Marketing
Program Manager
Organize the Call Library
The Call Library houses curated call recordings from members of your revenue org. In this course, you'll learn best practices for organizing the call library to set your team up for success.
20m
Configuring a Gong account
Self-paced course
15-30 minutes
Enablement
Other supporting role
Administrator
I'm new here
auto-registration
Program Manager
Conversation Intelligence
Check Your Knowledge: Reviewing Calls (Frontline Manager)
Take the Operation President's Club challenge and test your knowledge with reviewing calls in Gong from the perspective of a Frontline Manager.
20m
Advanced Coaching
Listening to calls
15-30 minutes
Frontline manager
I'm getting comfortable
I'm a Gong pro
auto-registration
Simulation
Conversation Intelligence
Deal Board Recipe - SDR Development
Use this step-by-step recipe to learn how to create a Deal Board that focuses on honing SDR skills in top-of-funnel deals.
10m
Advanced Coaching
Pipeline Management
Configuring a Gong account
Frontline manager
SDR
Enablement
auto-registration
Recipe
Call Search - Uncover Insights
Truly understand how your product (features, competitors, pricing, value, etc) is received in the market.
4m 24s
Onboarding
Video
Less than five minutes
CSM
Enablement
Other supporting role
Operations
I'm new here
auto-registration
Marketing, Product, Product Marketing
Program Manager
Conversation Intelligence
Sellers: Rolling Up an Accurate Forecast (LIVE)
Want to improve your revenue predictions? Join us to learn how Gong gets rid of the black box around deal health to help you roll up an accurate forecast, faster.
55m
Live instructor-led training
I'm not in a rush
CSM
Seller
I'm new here
I'm getting comfortable
Best practices
Forecasting
Senior Managers: Forecasting In Gong (LIVE)
Want to improve your revenue predictions? Join us to learn how Gong gets rid of the black box around deal health to help you forecast more accurately, and faster.
60m
Live instructor-led training
I'm not in a rush
Other supporting role
I'm new here
I'm getting comfortable
Executive
Program Manager
Forecasting
Provision Team Members
User provisioning refers to importing users into your Gong account and managing them over the long term. Register to explore your options for provisioning users.
20m
Configuring a Gong account
Self-paced course
5-15 minutes
Administrator
auto-registration
Technical Administrator
Program Manager
Conversation Intelligence
How to Maximize Gong as a Senior Leader
Learn 3 ways Gong's CRO, Ryan Longfield uses Gong tools to capture market, team, and deal insights.
3m
Leadership Insights
Video
Less than five minutes
auto-registration
Deal Board Recipe - Tracking Strategic Initiatives
Use this step-by-step recipe to learn how to create a Deal Board that focuses on tracking strategic initiatives.
10m
Pipeline Management
Configuring a Gong account
Leadership Insights
Frontline manager
Enablement
Administrator
auto-registration
Program Manager
Recipe
The Playbook for Modern Sellers
If you’re a seller who wants to improve your sales conversations, be more intentional about your deal cycles, and crush your quota, you're in the right place! Learn how to use Gong to create a better buying experience for your customers.
Pipeline Management
Listening to calls
15-30 minutes
Call Stats
SDR
Seller
I'm getting comfortable
I'm a Gong pro
auto-registration
Internal collaboration
Playbook
popular
Conversation Intelligence
Great Coaching Opportunities
A lot of Sales Managers come to us with this question: where do I start when it comes to identifying coaching opportunities for my reps? We’ll point out some of the key areas analyzed by Gong that allow you to look closer at how your team is performing.
2m 52s
Advanced Coaching
Video
Less than five minutes
Call Stats
Frontline manager
I'm new here
auto-registration
Program Manager
Frontline Managers: Coaching Your Team to Success (Self-Paced)
Trying to get your team to use winning behaviors on all of their calls? Head on over to learn how to provide feedback on conversations and prioritize your coaching efforts to ensure your team continues to grow.
35m
Advanced Coaching
Self-paced course
Frontline manager
auto-registration
Establish Recording Settings
Recording settings dictate which calls are recorded across your organization. Learn what each setting means and the implications of your selections.
20m
Configuring a Gong account
Self-paced course
15-30 minutes
Administrator
I'm new here
auto-registration
Technical Administrator
Conversation Intelligence
CSM: Hitting Renewal Targets (Self-Paced)
Trying to get the most out of your renewal process? Learn how to understand the account health in your book of business.
35m
Pipeline Management
Onboarding
Self-paced course
I'm not in a rush
CSM
I'm new here
I'm getting comfortable
auto-registration
Best practices
7 Sweet Strategies for Creating a Best-in-Class Remote Onboarding Program
Learn about some great strategies to onboard new employees remotely
1h 14m
Recorded webinar
Frontline manager
Enablement
I'm a Gong pro
auto-registration
Program Manager
MANAGERS: Using Engage to Track Sales Activity and Performance
Use Gong Engage's analytics tool to stay close to the daily activities and performance of your reps.
10m
Self-paced course
5-15 minutes
Frontline manager
Enablement
I'm new here
I'm getting comfortable
auto-registration
removebottomnav
Engaging with Buyers
Manager of Managers
Share the Findings
Once you’ve located a valuable call snippet share it with other stakeholders.
2m 17s
Advanced Coaching
Listening to calls
Video
Less than five minutes
CSM
Enablement
Other supporting role
Operations
I'm new here
auto-registration
Internal collaboration
Marketing, Product, Product Marketing
Conversation Intelligence
Create Call Categories
Call categories allow you to better structure your Gong data to align with business needs. In this lesson, you'll learn what call categories can mean for your business, best practices for creating call categories, and how to get started.
20m
Advanced Coaching
Configuring a Gong account
Self-paced course
15-30 minutes
Other supporting role
Administrator
I'm new here
auto-registration
Program Manager
Conversation Intelligence
Gong Quest: Utilizing Smart Trackers
Learn how to make smart trackers work for you on this fun adventure!
45m
Configuring a Gong account
I'm not in a rush
Operations
I'm new here
I'm getting comfortable
auto-registration
Best practices
Program Manager
Quest
CSMs: Learning From Best-in-Class Conversations (Self-Paced)
Trying to use winning behaviors to maintain and grow your accounts? Head on over to learn how to evaluate your conversations and prioritize your development efforts to ensure you continue to level up.
35m
Advanced Coaching
Self-paced course
CSM
auto-registration
Increase Your Win Rates
You already know that win rate is one of the most important metrics to monitor. You’re about to explore how to use Gong along with some key activities and best practices to support this priority.
5m
Pipeline Management
Self-paced course
Less than five minutes
Frontline manager
SDR
Seller
Operations
I'm new here
I'm getting comfortable
auto-registration
Best practices
Deal Board Recipe - Managing Macroeconomic Conditions
Use this step-by-step recipe to learn how to create a Deal Board that focuses on managing uncertain macroeconomic conditions.
10m
Pipeline Management
Configuring a Gong account
Self-paced course
Frontline manager
CSM
Enablement
Seller
Administrator
auto-registration
Executive
Recipe
Surface Calls Easily with Saved Searches and Alerts
In this course you can expect to learn the what, why, how, and best practices for the powerful key functionality in Gong: saved searches and alerts!
20m
Advanced Coaching
Configuring a Gong account
Self-paced course
15-30 minutes
Frontline manager
Enablement
Other supporting role
Administrator
I'm new here
auto-registration
Best practices
Program Manager
Conversation Intelligence
Build Reply-Worthy Templates and Flows
Accelerate your daily engagements by pre-building templates and flows in Gong Engage
29m
Configuring a Gong account
Self-paced course
15-30 minutes
Frontline manager
Enablement
Seller
Administrator
Operations
auto-registration
Best practices
Technical Administrator
Program Manager
New
Engaging with Buyers
Conversation Intelligence for Sellers and CSMs (Self-Paced)
New here? Take this course to learn foundational concepts that will help you understand what conversation intelligence looks like in Gong.
60m
Self-paced course
CSM
SDR
Seller
I'm new here
auto-registration
popular
Conversation Intelligence
CSMs: Learning From Best-in-Class Conversations (Recording)
Trying to use winning behaviors to maintain and grow your accounts? Watch and learn how to evaluate your conversations and prioritize your development efforts to ensure you continue to level up.
35m
Advanced Coaching
CSM
auto-registration
Pre-recorded trainings
LEADERS: Tracking Your Strategic Initiatives (Recording)
LEADERS: Looking to track your initiative in Gong? See how to use your Gong tools to explore the adoption and performance of your unique initiatives and priorities.
53 m
Leadership Insights
I'm not in a rush
I'm new here
I'm getting comfortable
auto-registration
Executive
Program Manager
Pre-recorded trainings
Customize Your Deal Board
In this video, we’ll break down the most important things to keep in mind as you customize your deal board to provide the most value.
5m
Pipeline Management
Configuring a Gong account
Video
Frontline manager
Enablement
Operations
auto-registration
Best practices
Program Manager
Reporting to feast on: Savory tips on how to leverage Gong data
We gathered our customers together in a one-hour session with Gong experts to share how to extract and interpret need-to-know reporting from Gong.
46m 5s
I'm not in a rush
Operations
I'm getting comfortable
auto-registration
Executive
Marketing, Product, Product Marketing
Customize Gong for Pipeline Management (Recording)
Optimize Gong Deal Boards for impactful pipeline reviews. Spot risks, strategize with reps, win deals. Best practices revealed!
35 m
Pipeline Management
Recorded webinar
I'm not in a rush
Frontline manager
Administrator
I'm new here
I'm getting comfortable
I'm a Gong pro
auto-registration
Best practices
Technical Administrator
Pre-recorded trainings
How is our team doing with Gong adoption?
In this guide, we'll walk through four key adoption areas—recording, coaching, collaboration, deal usage—and show you how to surface the data you need to monitor your Gong adoption goals.
20m
Advanced Coaching
Leadership Insights
15-30 minutes
Call Stats
Administrator
auto-registration
Playbook
Best practices
Technical Administrator
Program Manager
Championship coaching: How to lead better 1:1s with Gong
Gong experts and the Manager of Revenue Enablement at Lattice share insights that’ll help you devise a blueprint for better 1:1's.
1 hr
Advanced Coaching
Recorded webinar
Enablement
Other supporting role
Operations
I'm getting comfortable
auto-registration
Best practices
Program Manager
ADMINS: Tracking Your Strategic Initiatives (Self-Paced)
Learn how to setup and use the Gong Initiatives tool to support the implementation of your "too big to fail" initiatives.
45m
Configuring a Gong account
Leadership Insights
Self-paced course
15-30 minutes
Call Stats
Administrator
Operations
auto-registration
Best practices
Technical Administrator
Program Manager
removebottomnav
Program Manager Launch Certification
This certification is specifically designed for Program Managers to demonstrate their mastery of all the tactical, high-level, and best practices needed to launch the Gong Revenue Intelligence platform.
8 Courses
Configuring a Gong account
I'm not in a rush
Administrator
I'm new here
I'm getting comfortable
Best practices
Program Manager
Certification
Gong Configuration Resource Guide
This comprehensive guide is intended for Gong Admins and contains detailed information on the technical setup and configuration of Gong to ensure a successful implementation.
Configuring a Gong account
Administrator
auto-registration
Technical Administrator
Program Manager
Conversation Intelligence
Product Buzz LIVE - October, 2022 Recording
In case you missed it live, view the recording of the 45-minute session showing our customers exactly how they can take advantage of the latest Gong releases from Q2 & Q3.
45m
Recorded webinar
Frontline manager
Enablement
Administrator
I'm new here
I'm getting comfortable
I'm a Gong pro
auto-registration
Program Manager
Forecasting
LEADERS: Tracking Your Strategic Initiatives (Self-Paced)
Learn how to leverage Gong Initiatives and more to support the implementation of your "too big to fail" initiatives.
35m
Leadership Insights
Self-paced course
Frontline manager
auto-registration
Executive
Best practices
removebottomnav
Survival Guide: Setting Up Gong for Salesforce
If you've been tasked with installing and configuring Gong for Salesforce, you're in the right place! Check out this step-by-step survival guide to get Gong data into the hands of your Salesforce users.
30m
Configuring a Gong account
Self-paced course
I'm not in a rush
Operations
I'm getting comfortable
I'm a Gong pro
auto-registration
Technical Administrator
RevOps
Getting Started with Revenue Operations (RevOps)
Learn more about RevOps and how the alignment of teams across the customer lifecycle is essential to revenue growth.
1h
Self-paced course
Enablement
Administrator
Operations
auto-registration
Program Manager
RevOps
Customer Insider Event: Unlock Sales Productivity With Buyer Engagement Insights
Gong experts and VP of Revenue Enablement at Highspot will share insights that’ll help you leverage Gong to increase productivity and uncover more buyer engagement insights.
1 hr
Enablement
Other supporting role
Operations
auto-registration
Program Manager
Engaging with Buyers
Gong Quest: Understanding Gong as a Rev Ops Professional
Level up your revenue operations expertise on this fun adventure!
30m
I'm not in a rush
I'm getting comfortable
auto-registration
Best practices
Quest
RevOps
Create Smart Trackers
Smart trackers are the next step in pinpointing the most important moments in your team's customer conversations. In this lesson you'll learn the ins and outs of setting up and leveraging smart trackers.
Configuring a Gong account
Leadership Insights
Self-paced course
15-30 minutes
Administrator
I'm getting comfortable
I'm a Gong pro
auto-registration
Program Manager
The Go-To-Market Playbook
If you need access to detailed, up-to-date feedback from your customers to validate current strategies, talk tracks, or product features then you're in the right place!
Listening to calls
15-30 minutes
Call Stats
CSM
Product or Product Marketing
Other supporting role
Operations
I'm new here
auto-registration
Internal collaboration
Playbook
Marketing, Product, Product Marketing
Conversation Intelligence
Level Up - Deal Boards & Deal Drivers
In this recording of "Level Up Live" we spend just 10 minutes showing you how to level up your skills using Deal Boards and Deal Drivers!
20m
Pipeline Management
Recorded webinar
15-30 minutes
Frontline manager
CSM
Seller
Administrator
I'm getting comfortable
auto-registration
Best practices
Program Manager
How to use Gong to address risk and get deals back on track
Learn how to use Gong’s deal execution capabilities to stay in the loop, find risks, and plan the best way forward. We’ll share straightforward ways to confirm your business forecast, reorient your strategy, and get your deals on a path to closed-won.
1h 1m
Pipeline Management
Recorded webinar
I'm not in a rush
Frontline manager
Enablement
Administrator
Operations
I'm getting comfortable
I'm a Gong pro
auto-registration
Best practices
Customer Success Leaders — Getting Started
A great place to start if you are just getting your feet wet and want to make your workflows even more efficient with Gong.
55m
Onboarding
Self-paced course
I'm not in a rush
Frontline manager
CSM
I'm new here
auto-registration
The Coaching Playbook for Sales Managers
Are you a sales manager or coach who’s responsible for helping sellers improve their skills and close more deals? Explore coaching methods and best practices you can use to build a culture of feedback and continuous improvement on your sales team. Click to launch the playbook.
20m
Advanced Coaching
Pipeline Management
Onboarding
Leadership Insights
Listening to calls
15-30 minutes
Call Stats
Frontline manager
Other supporting role
I'm getting comfortable
I'm a Gong pro
auto-registration
Playbook
Best practices
Sellers: Close More Deals (Self-Paced)
Looking for additional tools to help get more deals over the finish line? Learn how to spot deal risk early, understand sales conversations, and take action.
30m
Pipeline Management
Onboarding
Self-paced course
15-30 minutes
SDR
Seller
I'm new here
I'm getting comfortable
auto-registration
Conversation Intelligence for Frontline Managers (LIVE)
New here? Join us to learn foundational concepts that will help you and your team understand what conversation intelligence looks like in Gong.
60m
Onboarding
Listening to calls
Live instructor-led training
I'm not in a rush
Call Stats
Frontline manager
I'm new here
I'm getting comfortable
Best practices
Conversation Intelligence
Gong-Guided 1:1s (For AE Managers)
Browse through recipes for both standard and themed 1:1s you might have with your reps.
20m Per Recipe
Advanced Coaching
Pipeline Management
Onboarding
Leadership Insights
Listening to calls
15-30 minutes
Call Stats
Frontline manager
Enablement
I'm new here
I'm getting comfortable
auto-registration
Internal collaboration
Best practices
removebottomnav
Plan Your Gong Rollout
In this course, we'll consider the human element of your initiative: how you'll introduce Gong to your team and manage change. Get started to learn what processes and strategies you should leverage to create raving fans!
20m
Configuring a Gong account
Leadership Insights
Self-paced course
15-30 minutes
Enablement
Other supporting role
Administrator
I'm new here
auto-registration
Program Manager
Initiatives at a Glance
This course is a subset of the 'Tracking Your Most Critical Initiatives' course. Take a quick look at how your Initiatives tool can support the performance of your initiatives.
4m
Onboarding
Leadership Insights
Video
Self-paced course
Less than five minutes
Call Stats
Frontline manager
Product or Product Marketing
Enablement
Operations
auto-registration
Executive
Marketing, Product, Product Marketing
Program Manager
Reinforcing New Messaging with Gong
Use this one-pager to get a glimpse of all the ways you can use Gong to support your new messaging rollout.
4 min
Leadership Insights
Product or Product Marketing
Enablement
Other supporting role
Operations
auto-registration
Program Manager
One Sheet
New
[Sales Engineering] Using Gong to Proactively Manage Opportunities and Efficiently Partner With Sales Team
Learn how Gong's Sales Engineers use the dealboard to gain a full understanding of their working opportunities and get ahead of risk to support their sales team's in driving more closed won deals.
4m 02s
Video
Less than five minutes
auto-registration
How Gong Uses Gong
How Gong Works for CS
A high-level overview of how Gong is purpose-built to help Customer Success achieve business outcomes.
5m 23s
Video
CSM
auto-registration
Executive
New
Conversation Intelligence
Building Content Banks with Hashtags
Learn how to build out incredible banks of content with highly efficient methods.
1m 42s
Video
Less than five minutes
CSM
Enablement
Other supporting role
I'm new here
I'm getting comfortable
I'm a Gong pro
auto-registration
Internal collaboration
How Gong Uses Gong
Marketing, Product, Product Marketing
Program Manager
[Account Executive] Uses Gong to Re-Ignite Prospect Conversations
Learn how Gong's account executives use Gong to uncover low hanging fruit and re-ignite prospect conversations.
3m 29s
Video
Less than five minutes
SDR
Seller
auto-registration
How Gong Uses Gong
The Calls Page
Learn how to leverage the Calls page to find relevant conversations, save filters, and create alerts.
7m 37s
auto-registration
Conversation Intelligence
Gong Quest: Managing Economic Risk
Learn how to manage economic business risk with Gong on this fun adventure!
30m
Leadership Insights
Administrator
I'm new here
I'm getting comfortable
auto-registration
Executive
Program Manager
Quest
Executive Sponsors: Leading the Way
Hear directly from Gong's leadership on ways to get the most out of your investment in Gong.
10m
Onboarding
Leadership Insights
Video
5-15 minutes
Enablement
Other supporting role
Operations
I'm new here
auto-registration
Executive
Initiatives Use-Cases
This course is a subset of the 'Tracking Your Most Critical Initiatives' course. Use this interactive guide to explore some possible use-cases for Initiatives.
12m
Onboarding
Leadership Insights
Self-paced course
5-15 minutes
Product or Product Marketing
Enablement
Operations
auto-registration
Playbook
Technical Administrator
Marketing, Product, Product Marketing
Program Manager
Tailored Training Catalog
Browse through our content offerings and get a closer look at our tailored training offerings.
5m
Administrator
auto-registration
One Sheet
Gong Quest: Understanding Gong as a CSM
Level up your expertise as a Customer Success Manager on this fun adventure!
1h30m
CSM
I'm new here
I'm getting comfortable
auto-registration
Best practices
Quest
LEADERS: Tracking Your Strategic Initiatives (LIVE)
LEADERS: Looking to track your initiative in Gong? See how to use your Gong tools to explore the adoption and performance of your unique initiatives and priorities.
1h
Leadership Insights
Live instructor-led training
I'm not in a rush
I'm new here
I'm getting comfortable
Executive
Program Manager
Elevate Your Performance with Scorecards
Working on improving your discovery process? Or perhaps tightening up your competitive differentiation? Use Scorecards to level up your skillsets with org-specific self-evaluations.
Advanced Coaching
Video
CSM
SDR
Seller
auto-registration
Deal Board Recipe - Coaching
Use this step-by-step recipe to learn how to create a Deal Board that focuses on coaching across your org.
10m
Advanced Coaching
Pipeline Management
Configuring a Gong account
Frontline manager
auto-registration
Program Manager
Recipe
Deal Board Recipe - Methodology Adoption
Use this step-by-step recipe to learn how to create a Deal Board that focuses on tracking sales methodology adoption across your org.
10m
Pipeline Management
Configuring a Gong account
Frontline manager
CSM
Administrator
auto-registration
Recipe
Market Insights Tool (At a Glance)
Understand how the Market Insights tool as a whole can take the uncertainty out of uncertain times.
4m
Leadership Insights
I'm not in a rush
Less than five minutes
Administrator
auto-registration
Executive
Program Manager
One Sheet
The Win/Loss Analysis Playbook
If you’re a manager looking to understand the winning formula for your sales team, keep reading! Learn how to use Gong's insight tools to pinpoint areas of opportunity.
15-30 minutes
Frontline manager
Enablement
auto-registration
Playbook
Best practices
AI in Gong: Call Spotlight
Ready to leverage Gong's AI-based Call Spotlight to cut your call review time in half? Check out this resource to learn how!
Advanced Coaching
Frontline manager
CSM
SDR
Enablement
Seller
auto-registration
One Sheet
popular
Conversation Intelligence
Race to Embrace Gen AI: How to close productivity gaps and improve the buyer experience
In this 1 hour recorded session, you'll hear directly from Gong’s successful customers who’ve had remarkable results using it to solve their business problems.
54 m
Leadership Insights
Recorded webinar
I'm not in a rush
Frontline manager
auto-registration
Executive
Program Manager
RevOps
Manager of Managers
Leverage Gong Data
Want to make sense of in-app metrics or export Gong data and use it to answer business questions? Look no further!
Leadership Insights
Self-paced course
15-30 minutes
Operations
I'm getting comfortable
I'm a Gong pro
auto-registration
Best practices
Technical Administrator
Program Manager
RevOps
New
Gong for Salesforce
Your operations team and sales leaders likely live in Salesforce, which means your conversations - and insights on those conversations - should live there too. Discover whether the Gong for Salesforce managed package is right for your team.
3m 19s
Configuring a Gong account
Video
Less than five minutes
Administrator
Operations
I'm new here
I'm getting comfortable
I'm a Gong pro
auto-registration
Technical Administrator
Program Manager
Conversation Intelligence
Unlock an even more powerful reality with the Gong Collective
In this course, learn how the Gong Collective—our integration and partnership marketplace—can help you bring together optimal tools and technologies to support and enhance your specific operational needs.
15m
Configuring a Gong account
Self-paced course
Administrator
auto-registration
Program Manager
RevOps
Conversation Intelligence
Scorecard Example Questions Resource
Advanced Coaching
Frontline manager
auto-registration
Program Manager
One Sheet
Gong Engage Launch Kit
Are you responsible for the deployment of Gong Engage at your organization? Check out this one-stop shop for launch planning resources!
Self-paced course
Enablement
auto-registration
Technical Administrator
Program Manager
popular
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Engaging with Buyers
SDRs: Generate Pipeline with Engage (Recording)
SDRs, looking to get the most performance out of every day? Gong Engage will cut down the time it takes to create quality relationships with prospects.
45m
Recorded webinar
SDR
Seller
I'm new here
auto-registration
Engaging with Buyers
Pre-recorded trainings
Senior Managers: Forecasting In Gong (Self-Paced)
In this self-paced course, you'll learn how to guide your team to stronger opportunity management and forecasting acumen using Gong Deals.
25m
Self-paced course
15-30 minutes
Other supporting role
I'm new here
auto-registration
Executive
Forecasting
Frontline Managers: Forecasting In Gong (Self-Paced)
In this self-paced course, you'll learn the one-two punch of conducting pipeline reviews and managing forecasting motions in Gong.
25m
Self-paced course
15-30 minutes
Frontline manager
I'm new here
auto-registration
Forecasting
Sellers: Rolling up an accurate forecast (Self-Paced)
In this self-paced course, you'll learn the one-two punch of conducting pipeline reviews and managing your forecasting motions in Gong.
25m
Self-paced course
15-30 minutes
Seller
I'm new here
auto-registration
Forecasting
Final Assessment and Wrap-Up (Frontline Managers)
Congratulations on reaching the final step of your certification journey! Complete your final tasks and pass the final assessment and you'll officially be a certified Gong Frontline Manager. Good luck!
1h
auto-registration
Reviewing Calls
Gong unearths an endless amount amount of data and insights from your team's recorded calls. This course will cover where you can find this information, as well as other actions you can take as you review a call.
2h
auto-registration
Change Management
Getting buy-in from your team can be one of the most important—and challenging—aspects to rolling out a new tool at your organization. This course will provide you with best practices on incorporating Gong into your and your team's workflows, as well as setting goals and monitoring adoption over time.
1h
auto-registration
Coaching and Conducting 1:1s
Gong can be your secret weapon when it comes to coaching and upskilling your direct reports. Learn how to easily find coachable opportunities, provide feedback, share wins across your team, prepare for 1:1s, and monitor your coaching efforts over time.
3h
auto-registration
Managing Deals
This course covers one of the most powerful features in Gong — the Deals board. Learn how to navigate and edit these boards, monitor deals and assess risk, and manage your pipeline.
1h45m
auto-registration
Forecasting in Gong
It's time to talk about forecasting! With Gong Forecast, you'll be able to track your reps' quota and pipeline, quickly review the deals that are included in your reps' forecasts, and roll up your weekly, monthly, or quarterly numbers—all from within Gong.
1h45m
auto-registration
Welcome to the Frontline Manager Certification
Welcome, Frontline Managers! In this short introductory course, we will walk you through what you can expect during your certification and outline the topics that will be covered. Let's get started!
1h
auto-registration
Libraries, Streams, and Scorecards
Libraries, streams, and scorecards will play a pivotal role in the onboarding, coaching, and upskilling of your team members. In this course, we discuss how to combine them with other training initiatives to establish a coaching culture at your organization using Gong.
45m
auto-registration
Best Practices
Revisit Gong features and functionality from the perspective of specific initiatives—creating a coaching culture, creating sales leadership and enablement processes, and planning your Gong rollout. For each topics, we cover specific workflows and best practices to optimize your use of Gong at your organization.
2h
auto-registration
Final Assessment and Wrap-Up
Congratulations on reaching the final step of your certification journey. Submit your final assignment and pass the assessment to complete your Gong Program Manager Launch Certification. Bruno is rooting for you!
1h30m
auto-registration
Welcome to the Program Manager Launch Certification
Welcome, Program Managers! In this short introductory course, we will set the stage for the Launch certification so you know what to expect. Let's get started!
1h
auto-registration
Email, Calendar, Web Conferencing, and Telephony Integrations
Start your journey by learning how to connect web conferencing and telephony systems, along with your users email and calendars to unlock the true power of Gong.
1h45m
auto-registration
Managing Users, Permissions, and Workspaces
Before adding your users into Gong, it's important to decide how best to organize them and manage their permissions. Once established, you can turn on data capture to get the ball rolling!
1h
auto-registration
CRM Integrations, Deal Boards, and Forecast
Learn how to integrate with your CRM system, giving your teams a deeper understanding of their deals and accounts via activities and insights from Gong, and also granting you access to two of the most powerful features of Gong—the Deal Boards and Forecast.
2h30m
auto-registration
Trackers and Saved Searches
Trackers, saved searches, and alerts allow you to hone in on the most important pieces of the conversations that are happening across your organization, track key initiatives, and coach your team proactively. Learn more about best practices and how to put these powerful tools to use!
45m
auto-registration
Final Assessment and Wrap-Up (Frontline Managers)
Congratulations on reaching the final step of your certification journey! Complete your final tasks and pass the final assessment and you'll officially be a certified Gong Frontline Manager. Good luck!
1h
auto-registration
Reviewing Calls
Gong unearths an endless amount amount of data and insights from your team's recorded calls. This course will cover where you can find this information, as well as other actions you can take as you review a call.
2h
auto-registration
Change Management
Getting buy-in from your team can be one of the most important—and challenging—aspects to rolling out a new tool at your organization. This course will provide you with best practices on incorporating Gong into your and your team's workflows, as well as setting goals and monitoring adoption over time.
1h
auto-registration
Coaching and Conducting 1:1s
Gong can be your secret weapon when it comes to coaching and upskilling your direct reports. Learn how to easily find coachable opportunities, provide feedback, share wins across your team, prepare for 1:1s, and monitor your coaching efforts over time.
3h
auto-registration
Managing Deals
This course covers one of the most powerful features in Gong — the Deals board. Learn how to navigate and edit these boards, monitor deals and assess risk, and manage your pipeline.
1h45m
auto-registration
Forecasting in Gong
It's time to talk about forecasting! With Gong Forecast, you'll be able to track your reps' quota and pipeline, quickly review the deals that are included in your reps' forecasts, and roll up your weekly, monthly, or quarterly numbers—all from within Gong.
1h45m
auto-registration
Welcome to the Frontline Manager Certification
Welcome, Frontline Managers! In this short introductory course, we will walk you through what you can expect during your certification and outline the topics that will be covered. Let's get started!
1h
auto-registration
Libraries, Streams, and Scorecards
Libraries, streams, and scorecards will play a pivotal role in the onboarding, coaching, and upskilling of your team members. In this course, we discuss how to combine them with other training initiatives to establish a coaching culture at your organization using Gong.
45m
auto-registration
Best Practices
Revisit Gong features and functionality from the perspective of specific initiatives—creating a coaching culture, creating sales leadership and enablement processes, and planning your Gong rollout. For each topics, we cover specific workflows and best practices to optimize your use of Gong at your organization.
2h
auto-registration
Final Assessment and Wrap-Up
Congratulations on reaching the final step of your certification journey. Submit your final assignment and pass the assessment to complete your Gong Program Manager Launch Certification. Bruno is rooting for you!
1h30m
auto-registration
Welcome to the Program Manager Launch Certification
Welcome, Program Managers! In this short introductory course, we will set the stage for the Launch certification so you know what to expect. Let's get started!
1h
auto-registration
Email, Calendar, Web Conferencing, and Telephony Integrations
Start your journey by learning how to connect web conferencing and telephony systems, along with your users email and calendars to unlock the true power of Gong.
1h45m
auto-registration
Managing Users, Permissions, and Workspaces
Before adding your users into Gong, it's important to decide how best to organize them and manage their permissions. Once established, you can turn on data capture to get the ball rolling!
1h
auto-registration
CRM Integrations, Deal Boards, and Forecast
Learn how to integrate with your CRM system, giving your teams a deeper understanding of their deals and accounts via activities and insights from Gong, and also granting you access to two of the most powerful features of Gong—the Deal Boards and Forecast.
2h30m
auto-registration
Trackers and Saved Searches
Trackers, saved searches, and alerts allow you to hone in on the most important pieces of the conversations that are happening across your organization, track key initiatives, and coach your team proactively. Learn more about best practices and how to put these powerful tools to use!
45m
auto-registration
Final Assessment and Wrap-Up (Frontline Managers)
Congratulations on reaching the final step of your certification journey! Complete your final tasks and pass the final assessment and you'll officially be a certified Gong Frontline Manager. Good luck!
1h
auto-registration
Reviewing Calls
Gong unearths an endless amount amount of data and insights from your team's recorded calls. This course will cover where you can find this information, as well as other actions you can take as you review a call.
2h
auto-registration
Change Management
Getting buy-in from your team can be one of the most important—and challenging—aspects to rolling out a new tool at your organization. This course will provide you with best practices on incorporating Gong into your and your team's workflows, as well as setting goals and monitoring adoption over time.
1h
auto-registration
Coaching and Conducting 1:1s
Gong can be your secret weapon when it comes to coaching and upskilling your direct reports. Learn how to easily find coachable opportunities, provide feedback, share wins across your team, prepare for 1:1s, and monitor your coaching efforts over time.
3h
auto-registration
Managing Deals
This course covers one of the most powerful features in Gong — the Deals board. Learn how to navigate and edit these boards, monitor deals and assess risk, and manage your pipeline.
1h45m
auto-registration
Forecasting in Gong
It's time to talk about forecasting! With Gong Forecast, you'll be able to track your reps' quota and pipeline, quickly review the deals that are included in your reps' forecasts, and roll up your weekly, monthly, or quarterly numbers—all from within Gong.
1h45m
auto-registration
Welcome to the Frontline Manager Certification
Welcome, Frontline Managers! In this short introductory course, we will walk you through what you can expect during your certification and outline the topics that will be covered. Let's get started!
1h
auto-registration
Libraries, Streams, and Scorecards
Libraries, streams, and scorecards will play a pivotal role in the onboarding, coaching, and upskilling of your team members. In this course, we discuss how to combine them with other training initiatives to establish a coaching culture at your organization using Gong.
45m
auto-registration
Best Practices
Revisit Gong features and functionality from the perspective of specific initiatives—creating a coaching culture, creating sales leadership and enablement processes, and planning your Gong rollout. For each topics, we cover specific workflows and best practices to optimize your use of Gong at your organization.
2h
auto-registration
Final Assessment and Wrap-Up
Congratulations on reaching the final step of your certification journey. Submit your final assignment and pass the assessment to complete your Gong Program Manager Launch Certification. Bruno is rooting for you!
1h30m
auto-registration
Welcome to the Program Manager Launch Certification
Welcome, Program Managers! In this short introductory course, we will set the stage for the Launch certification so you know what to expect. Let's get started!
1h
auto-registration
Email, Calendar, Web Conferencing, and Telephony Integrations
Start your journey by learning how to connect web conferencing and telephony systems, along with your users email and calendars to unlock the true power of Gong.
1h45m
auto-registration
Managing Users, Permissions, and Workspaces
Before adding your users into Gong, it's important to decide how best to organize them and manage their permissions. Once established, you can turn on data capture to get the ball rolling!
1h
auto-registration
CRM Integrations, Deal Boards, and Forecast
Learn how to integrate with your CRM system, giving your teams a deeper understanding of their deals and accounts via activities and insights from Gong, and also granting you access to two of the most powerful features of Gong—the Deal Boards and Forecast.
2h30m
auto-registration
Trackers and Saved Searches
Trackers, saved searches, and alerts allow you to hone in on the most important pieces of the conversations that are happening across your organization, track key initiatives, and coach your team proactively. Learn more about best practices and how to put these powerful tools to use!
45m
auto-registration
Log in to the Academy
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